These Terms of Service (“TOS”) of Sale govern the sale of apparel and lifestyle products by CHATURFOX ECOM PVT LTD to you through its site www.zepper.in. Your use of the Site to purchase merchandise indicates your agreement to follow and to be bound by these Terms and Conditions of Sale. If you do not agree to these terms, please do not use this Site. We may modify the TOS from time to time, and your continued use of this Site following such change shall signify your agreement to be bound by the modified TOS. Please note that use of this Site binds you to agree that you will be solely and personally responsible for all the transactions carried out on this Site.
The exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, due to constraints of digital reproduction and personalized monitor settings, exact colour and texture representations are not guaranteed on the website. We cannot guarantee that your computer’s display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
Third Party Websites and Content
Our website provides links for sharing our content on Facebook, Twitter and other such third party websites. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.zepper.in ) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Be Awara on any social networking platform.
Prices mentioned are all in INR (Indian Rupees) and are inclusive of Local Taxes and Transaction Fees. However, your order may attract custom, import duties and taxes, levied by your Country, wherever applicable.
Domestic orders within India, for orders of a total value of Rs.300 and above, shipping is free. For orders of a total value below Rs.300, shipping charges will be Rs.50.
For Cash on Delivery orders, there is a convenience fee per shipment of Rs.50.
We ensure that all details of prices appearing on the website are accurate, however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. Estimated delivery time is displayed on the order summary page.
An auto-generated e-mail confirming your Order will be sent within 24 hours, which will be followed by a second e-mail giving you the status of your Order, Dispatch and may contain information to track the shipment.
Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
Delivery will be attempted only once to the recipient’s address. Re-delivery/Redirection to other address will not be considered. In case party fails to take delivery of product after tendering the shipment for delivery, the party will have to bear additional charges, if any, as applicable and decided by the courier/shipper, for re-delivery.
We may not accept an Order in case (i) we are unable to obtain authorization for payment or (ii) Items are out of stock / withdrawn.
In case, owing to production or quality reasons, we are unable to deliver the items ordered, we will inform the same to you by email and refund the payment to your credit card/ bank account.
We shall not be able to cancel the Order once it is processed.
If you are unable to cancel your order online, get in touch with us within 24 hours of placing the order.